[LOCKED] Mods for HESK "archive" Thread

Post by **Klemen** » Mon Jun 02, 2014 5:59 pm

Not yet and also I don't want to hijack this thread - Mike has done a great job with this update and continues to support it, so kudos and thanks for a good UI mod for HESK 2.x!

grandfso · Post by **grandfso** » Mon Jun 02, 2014 7:29 pm

Mike as I said earlier, your job with this UI is excellent. Thank you. I love this design and would jump right into it if not the need for additional translation for which I don't have the spare time at the moment. Cheers!

lupolo · Post by **lupolo** » Mon Jun 02, 2014 7:40 pm

grandfso wrote:Mike as I said earlier, your job with this UI is excellent. Thank you. I love this design and would jump right into it if not the need for additional translation for which I don't have the spare time at the moment. Cheers!

Translation is 1:1 with only the following adjustments:

Code: Select all

// ADDED OR MODIFIED IN HESK UI
$hesklang['search_the_knowledgebase'] = 'Search the Knowledgebase';
$hesklang['view_ticket_nav']='View Ticket';
$hesklang['quick_help']='Quick Help';
$hesklang['quick_help_submit_ticket']='Please fill out the form on the right to submit a ticket. Required fields are marked with a <font class="important">*</font>.';
$hesklang['quick_help_view_ticket']='Please fill out the required information on the right to view your ticket. If you forgot your Ticket tracking ID, click "Forgot tracking ID".';
$hesklang['quick_help_ticket']='Here is the information on your ticket. You can add a reply to this ticket, mark it as resolved, or re-open the ticket if applicable.';
$hesklang['information']='Information';
$hesklang['admin_sidebar_ticket_id']='TICKET ID';
$hesklang['priorityChange']=' - - Change Priority - - ';
$hesklang['statusChange']=' - - Change Status - - ';
$hesklang['ownerChange']=' - - Change Owner - - ';
$hesklang['categoryChange']=' - - Change Category - - ';
$hesklang['navigation']='Navigation';
$hesklang['nti']='<span class="glyphicon glyphicon-plus-sign"></span> New ticket';
$hesklang['savedResponses']='Saved Responses';
$hesklang['heskUiVersion']='Hesk UI Version';
$hesklang['add_ticket_general_information']='General Information';
$hesklang['add_ticket_your_message']='Your Message';

Customers like it and i also, works great on my mobile phone!

redraw · Post by **redraw** » Tue Jun 03, 2014 11:23 am

great work

just added

Code: Select all

<meta name="viewport" content="width=device-width, user-scalable=no">

inside <head> tags in header.inc.php and headerAdmin.inc.php, as to make use of the responsive theme, using the device width.

thanks for your work!

grandfso · Post by **grandfso** » Wed Jun 04, 2014 9:44 am

It was really easy to translate. I already implemented this design to my HESK

I noticed that after changing the interface, the tooltips are not visible anymore e.g. when editing categories, there's an icon that enables/disables auto-assign for given category. When you mouse over, there's no text available to suggest what option is currently chosen, so you don't know what are you changing. I assume when the storm ICON is colored Gold, this means auto-assign enabled and when it's grey, it's disabled ? Am I Right ?

mkoch227 · Post by **mkoch227** » Wed Jun 04, 2014 12:40 pm

grandfso wrote:It was really easy to translate. I already implemented this design to my HESK

I noticed that after changing the interface, the tooltips are not visible anymore e.g. when editing categories, there's an icon that enables/disables auto-assign for given category. When you mouse over, there's no text available to suggest what option is currently chosen, so you don't know what are you changing. I assume when the storm ICON is colored Gold, this means auto-assign enabled and when it's grey, it's disabled ? Am I Right ?

Correct. I am planning on adding text on hover at some point in the near future as well.

mkoch227 · Post by **mkoch227** » Sun Jun 08, 2014 2:19 am

HESK UI v1.1.5

HESK UI v1.1.5 has been released. Changes include:

The viewport meta tag has been added, allowing for mobile devices to leverage the mobile theme.
Visual tooltips are now shown when hovering over an icon that does not have text associated with it (ex. the auto-assign lightning bolt).
The HESK UI theme colors can be modified via the hesk_ui_settings.inc.php file.

You can download v1.1.5 at https://github.com/mkoch227/Hesk/releases

Update June 08 2014: There was a minor bug that was accidentally released with the original v1.1.5, where the UI on the admin side was not referencing the CSS file properly. This has been fixed now. However, if you downloaded HESK UI v1.1.5 before June 8, 2014 at 10:40 GMT-04:00, please re-download it or make the changes as shown in the diff at https://github.com/mkoch227/Hesk/commit ... 6bb624013b

grandfso · Post by **grandfso** » Mon Jun 09, 2014 6:15 am

Mike, hello!
Thank you for the update! I appreciate the tooltips now working.
I usually work on chrome, but I tested with Firefox today and I see some layout issues on /admin/admin_main.php

please see the attached screenshot for details

again thanks for the update!

EDIT: when debug mode is turned on, I can see some notification related to this UI (I guess)

Code: Select all

 Undefined index: heskUiVersion in hesk/admin/admin_settings.php on line 149

mkoch227 · Post by **mkoch227** » Mon Jun 09, 2014 5:05 pm

I am able to reproduce the layout issue on Firefox, so I have made a note to try and fix it soon.

EDIT 06/09/2014: I am not able to reproduce the "undefined index" error. Is your language file up-to-date? There is a $hesklang['heskUiVersion'] tag in the language file. If it's not there in your language file, you will want to add it in.

mkoch227 · Post by **mkoch227** » Tue Jun 10, 2014 1:42 am

HESK UI v1.1.6

HESK UI v1.1.6 has been released. Changes include:

Ticket List and email suggestion dialog layout has been fixed on Firefox.
Reference to non-existent variable has been fixed on the admin_ticket.php page (only visible when running in debug mode).

You can download v1.1.6 at https://github.com/mkoch227/Hesk/releases

ZePenguin · Post by **ZePenguin** » Tue Jun 10, 2014 2:40 pm

Awesome!!

Just love this theme. Thank you so much for your hardwork.
I registered in this forum to report about the abnormalities when viewing in Firefox but thank god, you've already released the latest fix for it

Secondly, I noticed that the horizontal scrollbar appears in both Firefox and Chrome for no apparent reason. Any idea?

Cheers!

mkoch227 · Post by **mkoch227** » Wed Jun 11, 2014 12:23 am

@ZePenguin: I just noticed the scrollbars as well, but only on the admin side. There will be a fix for it, however it won't be a separate release just for the scrollbars (it's not a high priority)

ZePenguin · Post by **ZePenguin** » Wed Jun 11, 2014 3:29 am

mkoch227 wrote:@ZePenguin: I just noticed the scrollbars as well, but only on the admin side. There will be a fix for it, however it won't be a separate release just for the scrollbars (it's not a high priority)

Noted with thanks.

While you are at it, can you shed some light on this as well?

viewtopic.php?f=14&t=4985

Since I am using your theme, so I hope there might be a way to tweak the ticket listings.

lupolo · Post by **lupolo** » Tue Jun 17, 2014 6:17 am

Hello,

I have a problem with the size of the replyd screens of tickets in the admin screen. The See attachment:

ps the version number from the latest update is 1.1.5

mkoch227 · Post by **mkoch227** » Tue Jun 17, 2014 11:05 am

lupolo wrote:ps the version number from the latest update is 1.1.5

Yes, I noticed the incorrect version, however I didn't feel like it was worth it to re-release another version with just a version number fixed.

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[LOCKED] Mods for HESK "archive" Thread

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 05-21-14] HESK UI v1.1.3

Re: [UPDATED 06-07-14] HESK UI v1.1.5

Re: [UPDATED 06-07-14] HESK UI v1.1.5

Re: [UPDATED 06-07-14] HESK UI v1.1.5

Re: [UPDATED 06-07-14] HESK UI v1.1.5

Re: [UPDATED 06-09-14] HESK UI v1.1.6

Re: [UPDATED 06-09-14] HESK UI v1.1.6

Re: [UPDATED 06-09-14] HESK UI v1.1.6

Re: [UPDATED 06-09-14] HESK UI v1.1.6

Re: [UPDATED 06-09-14] HESK UI v1.1.6