Mail with attachment

Helpdesk for my helpdesk software

Moderator: mkoch227

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Gimbras
Posts: 1
Joined: Wed Jul 29, 2015 9:59 am

Mail with attachment

Post by Gimbras »

Script URL:
Version of script: Hesk version 2.6.4
Hosting company: Self-hosted
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
mail + attachments
Write your message below:

Hello.

Could you please tell me if it possible to include the attachments of a ticket on the email that is sent when a ticket is created?

Thanks in advance for your help.

Regards,
Gimbras
Klemen
Site Admin
Posts: 10167
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mail with attachment

Post by Klemen »

This is not something supported by HESK at the moment. I think the *unofficial* mods for HESK by Mike does though, you might check there: http://mods-for-hesk.mkochcs.com/
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Mail with attachment

Post by mkoch227 »

Klemen is correct. Mods for HESK does support inserting attachments directly into emails, rather than using just links.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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