Header keeps refreshing, I don't want it to refresh

[janssuhhh]

Script URL: http://support.janssuhhh.com
Version of script: 0.93
Version of PHP: 4.4.1
Hosting company: hostinginsiders.com
Have you searched THIS FORUM for your problem: Yes
(if not please do before posting)
If so, what terms did you try: Refresh, Frames, Include, Header

Write your message below:

Hi,
As you can see when you visit my hesk, I have a flash header with moving things and with sounds.
To hear these sounds once in a while isn't a problem but to hear them everytime you visit other pages of hesk is really annoying.

Is there a way so that my header and footer stay loaded all the time and that only the pages of hesk will be refreshed???

Greetz,
Janssuhhh

[Klemen]

PHP is setup (by default) to not cache pages that use sessions so they are reloaded each time you open them. Not much you can do except change the value of session.cache_limiter in your php.ini file (assuming you have full control over the server and your PHP installation). But that could lead to other problems...

The best solution would probably be to make your header more simple, without any Flash or sounds...

[janssuhhh]

I dont have control over the server.

Is there a EASY way to include the heldesk in a site so I can place the flash into the home page and so the hesk only refreshes his own "frame"??

[Klemen]

Sure, just create a frame and link to hesk from the frame.

[janssuhhh]

Jippie it worked with the frames.
BUT (yes there's always a but )
Hesk creates links at the top of the pages for quick navigation:
something like this:
Eric&CO. Computer Support Centre > Eric&CO. Computer Support Centre > Verzend een aanvraag

the first one is for the homest home of your site
the second for the home of the helpdesk
the third varies


Now when I click the homest of the home it opens the page with the frames so it also creates the bannerframe again.
Then it makes 2 banners.
When you click the first link again it creates another frame

How can I make it so that visitors of the helpdesk only see the first link as PLAIN TEXT??????

Greetz Janssuhhh

[Klemen]

You'd have to edit all the files they see, Isuggest you simply put Hesk URL as the URL of your website and when they click it they will be taken to Hesk index page instead of your home page...

[janssuhhh]

Changed the site url and it worked

Thnx Klemen for the sweet support.

Greetz