Hi!
Where can I find the rules / source code for the "Auto-assign tickets" feature? If I knew where to find it, I could change it. I want to assign tickets based on the ID (even / odd).
Dirk
Auto-assign tickets rules
Moderator: mkoch227
Re: Auto-assign tickets rules
The hesk_autoAssignTicket function is defined in /inc/common.inc.php
However, you will probably have to make more changes in various places, not something we can help with.
However, you will probably have to make more changes in various places, not something we can help with.
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools