Not able to Use Helpdesk

[dineshkumar.dks]

I am not able to use helpdesk. It is giving message


Maintenance in progress

In order to perform scheduled maintenance, our help desk has shut down temporarily.

We apologize for the inconvenience and ask that you please try again later.

Please give solution

[Klemen]

This happens when:

1. "install" folder is in your Hesk root folder; When you complete Hesk installation and/or update, you must delete the install folder

- or -

2. Maintenance mode has been activated by a staff member in Hesk settings (Admin > Settings > Misc)