Remove info notices

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
CJ0206
Posts: 2
Joined: Sat Apr 15, 2023 9:42 pm

Remove info notices

Post by CJ0206 »

Version: PHP 8.1.17 | MySQL 10.6.2 | HESK 3.4.3
Hosting company: Local Host
URL of phpinfo.php: Local Host
URL of session_test.php: Local Host
What terms did you try when SEARCHING for a solution:
Remove welcome message, remove notice message, etc. on forum, knowledge base, and search engines

Write your message below:
I seem to have everything set up properly, tickets are working, emails are sending, but I still have the below message and can't seem to get rid of it. Any suggestions?
Hey there, you seem to be new here. Welcome!

To help you get started, check out the Hesk online Quick Start Guide.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Remove info notices

Post by Klemen »

That notice is shown when there are 0 tickets in the knowledgebase.

Submit a test ticket and the notice will be gone.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
CJ0206
Posts: 2
Joined: Sat Apr 15, 2023 9:42 pm

Re: Remove info notices

Post by CJ0206 »

Thank you, wasn't sure if I missed configuring something 😅 I've gone through a few old threads and updated my `custom-text.php` so it says this now:
Welcome!

There are no tickets at the moment, go take a coffee break while you wait.
Post Reply