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How to add ticket first response time column in hesk ticket list
Hest ticket first response time column
Moderator: mkoch227
Re: Hest ticket first response time column
Unfortunately the "first response" time column is not available for selection; you would have to custom-code that in.
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Re: Hest ticket first response time column
Anybody please help me to add first response column modification
Re: Hest ticket first response time column
Which file I have to modify for this ?
Re: Hest ticket first response time column
The columns are printed in /inc/ticket_list.inc.php
Unfortunately such customizations are outside of the scope of our support, so you will need to tackle it yourself or get help from a PHP developer.
Unfortunately such customizations are outside of the scope of our support, so you will need to tackle it yourself or get help from a PHP developer.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools