HESK on openlitespeed

[rrgreene]

Script URL: provendomains.net
Version of script: 3.4.5
Hosting company: Hubseek
URL of phpinfo.php: https://provendomains.net/phpinfo.php
URL of session_test.php: https://provendomains.net/session_test.php
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I installed Hesk on 2 servers to test it as a replacement to my current system.
Server1 (preferred) is OpenLiteSpeed/MariaDB. Server2 is Apache/MariaDB. PHP is set up the same for both servers. BitNinja active on both servers.

On Server1, whenever opening a ticket, after clicking submit ticket, it will time out, usually with different errors (500, 503, 504, and connection time out). Server2 works great. On Server1, I have checked all logs, including php logs and OLS logs and there are no errors. Bitninja is not reporting anything. I have turned on debug mode and am not seeing any errors.

On rare occasion, a ticket will get created, however, the page will not go to the confirmation page.

Will Hesk not work with OpenLiteSpeed? Any help resolving this would be appreciated.

[Klemen]

Hesk should work on any server with PHP+MySQL (MariaDB) working.

I don't have any experience with OpenLiteSpeed so not sure what is going on there, you will need to check the server logs.

Does this happen only when submitting or replying to a ticket? In that case sending emails may be the problem - check your PHP mail() configuration or try configuring Hesk to use a SMTP server for sending emails.

[rrgreene]

Thank you. It does appear that it had to do with my mail configuration.