MFA QR code missing

Helpdesk for my helpdesk software

Moderator: mkoch227

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GezusK
Posts: 25
Joined: Fri Nov 16, 2007 11:13 pm

MFA QR code missing

Post by GezusK »

Script URL:
Version of script: 3.4.6
Hosting company: self-host
URL of phpinfo.php: https://helpdesk.lcschools.org:8443/phpinfo.php
URL of session_test.php: https://helpdesk.lcschools.org:8443/session_test.php
What terms did you try when SEARCHING for a solution:
mfa
Write your message below:

When trying to set up an authentication app, Hesk isn't displaying a QR code.
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: MFA QR code missing

Post by Klemen »

I can't test your help desk (it's most likely not open to public?), but make sure that:
- your PHP has cURL enabled
- cURL can connect to external URLs (an external URL such as https://image-charts.com is called to generate the QR image)
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GezusK
Posts: 25
Joined: Fri Nov 16, 2007 11:13 pm

Re: MFA QR code missing

Post by GezusK »

That was it. Wasn't enabled in php.ini nor was php-curl installed either. Seems the default installation no longer includes those things.
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