Script URL:
Version of script: from 2.84 to 2.810
Hosting company: Liquid Web
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Solved: I changed /install folder permission from 0775 (error) to 0755 (success) and the /install/index.php file from 0664 (error) to 0644 (success)
When following the simple instructions to update Hesk, when I went to /install it gave a 500 error message. I couldn't find any info on permissions, but changing permissions on that /install directory to 0755 and the /install/index.php file to 0644 fixed the error message and allowed the Hesk version to update.
Using Liquid Web Linux/Cloud hosting.
My issue is solved, I'm just posting this to save anyone else having the same issue some time.
Had to change "install" file permissions to update w/out 500 error (Solved)
Moderator: mkoch227
Re: Had to change "install" file permissions to update w/out 500 error (Solved)
Thanks for sharing. On most servers it should work normally by default (and 0755 and 0644 are the default on most hosting companies).
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools