Helpdesk for my helpdesk software
Moderator: mkoch227
Steph
Posts: 26 Joined: Tue Feb 14, 2023 10:55 pm
Post
by Steph Fri May 09, 2025 4:12 pm
Hello,
On the page "admin/admin_ticket.php?track=M2H-2SY-XXX&Refresh=97021", the Firefox console finds the following error:
In picture:
https://ibb.co/zT9sJw05
I don't notice any impact on the page, but I'm just reporting the issue for possible correction in a future version.
Klemen
Site Admin
Posts: 10139 Joined: Fri Feb 11, 2005 4:04 pm
Post
by Klemen Fri May 09, 2025 4:59 pm
This doesn't happen in any of my tests. Anyone else seeing it that can provide access to admin for testing?
Steph
Posts: 26 Joined: Tue Feb 14, 2023 10:55 pm
Post
by Steph Sat May 10, 2025 8:40 am
I just did some tests, it seems to happen when the "Time worked" option is disabled.
Klemen
Site Admin
Posts: 10139 Joined: Fri Feb 11, 2005 4:04 pm
Post
by Klemen Mon May 12, 2025 4:13 pm
Ah, thanks - this happens because hesk timer JS is loaded in any case. It shouldn't cause any UI issues, but it will be fixed anyway in the next release.
Steph
Posts: 26 Joined: Tue Feb 14, 2023 10:55 pm
Post
by Steph Mon May 12, 2025 8:08 pm
Perfect, thank you.
