Privacy Concerns Regarding URL Links Containing Email Addresses

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Steph
Posts: 29
Joined: Tue Feb 14, 2023 10:55 pm

Privacy Concerns Regarding URL Links Containing Email Addresses

Post by Steph »

Hello,

I've just been notified of a data confidentiality issue related to the email address included in the URL.

Some people want to share the link to a response, but it contains the email address.

The URL looks something like this: https://www.example.com/ticket.php?track=4PR-P33-L8QU&e=contact%40example.com, but it would be more appropriate to include the account ID to maintain confidentiality (e.g., https://www.example.com/ticket.php?track=4PR-P33-L8QU&e=111).
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