After Login Admin screen blank

[Writeclik]

Script URL: http://orangewood.org/hesk/admin.php
Version of script: 0.93.1
Version of PHP: Have tried both 4.4.2 and 5.1.4
Hosting company: Powweb.com
Have you searched THIS FORUM for your problem: yes

I am having a problem with my admin function. I can login as a user and create a ticket, but when I login as Admin, the screen just returns a blank.

I ran the admin_debug script and got the following results:
Start process info:

1. Session started successfully
2. Database connection started successfully
3. Username and password received
4. Database info received
5. Password OK
6. Categories OK, now redirecting (not in debug version)...
Location: admin_main.php

At this point I am left with a blank screen.

I am using a mac with OSX 10.4. I have attempted to login with Safari and Firefox with the same results.

I have uploaded the requested scripts:
http://orangewood.org/hesk/session_test
http://orangewood.org/hest/admin_debug.php

Thanks for your help,

Greg Davis

[Klemen]

Hi,

The session test file shows you have problems with PHP sessions in general. The phpinfo file shows you have not configured your sessions correctly. In the php.ini change the "session.save_path" from the default one "/var/php_sessions" to a valid (existing) folder which has write permissions (chmod it to 777). Changing the sessions folder to /tmp usually works fine.

Regards,