I was wondering if there is any way I can do any of the following things to speed up navigation:
1. Automatically close a ticket when I respond (without having to tick close each time)
2. Automatically go back to the main page, without having to view the screen that gives the option to view ticket or go to main page.
3. Automatically move to next ticket in list as soon as I reply to one.
These are just some things I think will save a bit of time in answering a large number of tickets. So is there any way to do any of them?
Quicker navigation
Moderator: mkoch227
These are actually good suggestions, I will add them to my todo list for the next release (as optional settings).
You can try these (unofficial) tricks:
1. Open admin_ticket.php in notepad, find code and change it to
2. Open adnim_reply_ticket.php and do this:
2.1 Delete line 41
2.2 Just ABOVE line 125 paste this code:
3. needs some more consideration, will probably include it in the next release.
You can try these (unofficial) tricks:
1. Open admin_ticket.php in notepad, find code
Code: Select all
<input type="checkbox" name="close" value="1">
Code: Select all
<input type="checkbox" name="close" value="1" checked>
2.1 Delete line 41
Code: Select all
require_once('inc/header.inc.php');
Code: Select all
/* Print admin navigation */
Code: Select all
Header('Location: admin_main.php');
exit();
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