Setting Defaults

Helpdesk for my helpdesk software

Moderator: mkoch227

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RazorElite
Posts: 5
Joined: Sat Mar 17, 2007 3:36 pm

Setting Defaults

Post by RazorElite »

Is there any way to set any of the 'Show Ticket' options as a default setting? Like I only want to view tickets from a particular category, but everytime I close a ticket, I have to scroll down and select that category all over again. Is there any way I can set it to always show a particular category or sort by a particular field, etc? Also, is it possible to do it by user? As some users won't have access to a particular category I might want to see.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Not possible at the moment, but worth thinking about for the future versions.
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