Broken link when viewing ticket after submitting.

[tomwalls]

Script URL: http://mtesupport.mytrafficempirehosting.com/index.php
Version of script: Helpdesk 0.94
Hosting company: mytrafficempirehosting.com
URL of phpinfo.php: no idea where to find it
URL of session_test.php: no idea where to find it
What terms did you try when SEARCHING for a solution: broken link, view ticket broken link


Hey,

I love your support ticket script. Plan on paying the $20 when its totally running right, but I have one problem.

After you submit a ticket, and then click view ticket, I get a broken link on the next page.

Same thing when I log in as admin and post a reply and click view ticket.

Any help on that one. Here is the site:

http://mtesupport.mytrafficempirehosting.com/index.php

Here is the broken link url: http://mtesupport.mytrafficempirehostin ... resh=56975

Thanks,

Thomas Walls
http://www.my-trafficempire.com/?thomas

[Klemen]

You've got the wrong URL to Hesk in your settings. Login to admin, go to Settings and change

http://mtesupport.mytrafficempirehosting.com/hesk

to

http://mtesupport.mytrafficempirehosting.com

because you have Hesk installed in your home directory not in a folder called "hesk". Be careful with the URLs, you can always click the help sign if you are not sure what the setting wants from you.

[tomwalls]

That did it.

Thanks,

Thomas