session has expired trouble

[MOB]

Script URL: http://mixingonbeat.com/support
Version of script: 0.94.1
Hosting company: http://canaca.com
URL of phpinfo.php: http://mixingonbeat.com/phpinfo.php
URL of session_test.php: http://mixingonbeat.com/sessions_test.php
What terms did you try when SEARCHING for a solution: Tried searching this sub-forum for help on this matter. But couldn't find a solution or at least a clear explanation.

Write your message below:

I am having issues login as the Admin after I receive a ticket from a forum member. I am not new to installing php applications to my site. I know I did everything correctly. But something is happening that is causing me to not be able to login as the admin.

Please help.

[Klemen]

Can you create a test user and tell the password here so we can test it?

Do you have any software that could be blocking your cookies (like Norton Internet Security)?

Have you been editing any of the files?

[MOB]

Hi thanks for the reply.

Yes, I do have Norton 360 with the add-on of Ad-Blocker. What I did was add the entire domain under Allow and now everything works fine.

I have only edited the files so the header and footer text files have my site's template. Other than that, no other editing involved.

So consider this fixed for now. Thanks.

Out of curiosity, what is normally your workaround when you do find out that we have Norton Security--just double checking if what I did is normally the fix procedure. Thanks in advance.

[Klemen]

Most often when people have problems loggin in it's problems with PHP sessions on their server. However on your server PHP sessions worked fine so the only thing I could think of (unless you edited any of the source code) is that some software on your PC is blocking cookies (session cookies are used by PHP to store session ID). I know that Norton is one of such software and I was right. The normal workaround is indeed to allow cookies form the domain.