Change Category mail to new category staff

Helpdesk for my helpdesk software

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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Change Category mail to new category staff

Post by hollandsedrop »

Hi,

Thanks for perfect script.

My question;

Ex:
ticket category is sales (staff 1)

if staff 1 change this ticket category finance (staff 2)

how notifier mail staff 2?

and next reply xustomer or staff2 mail notification...
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

The script is far from perfect, but thanks anyway :wink:

Try this modification azWRX06 posted:
viewtopic.php?t=2252
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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

thanks

Post by hollandsedrop »

its great. thanks.
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