General Help Please

Helpdesk for my helpdesk software

Moderator: mkoch227

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willie147
Posts: 6
Joined: Thu Sep 13, 2007 9:14 pm

General Help Please

Post by willie147 »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

Is it possible to change the word "Ticket" to Callog. I had a look though the scripts and didn`t have a clue how to do it.

Also, is it possible to change the Ticket ID from the randomly generated letters to sequential series of numbers so that every new ticket increases the count by one?

Sorry for my ignorance on these but I`m not too familiar with PHP.

Great script though.

Cheers

Willie
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

All the words are inside the file "language/english.inc.php"

Changing ticket ID to a sequential series of numbers can be done if you know PHP, but strongly discouraged for reasons already discussed on this forum in the past (try searching).
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