rare question

[ddd]

i want to create new tickets as admin or as local user, is that possible?

further, i want to disable the email function.

i want to use hdesk as a local call centre app.
or has anyone a better app for my needs

greetz,
peter

[Klemen]

You can create tickets by submitting the ticket form, but not from within admin panel.

To disable all e-mails you'd have to manually edit file
admin_reply_ticket.php
reply_ticket.php
submit_ticket.php

Find all instances of

Code: Select all

@mail(

and change it to

Code: Select all

#@mail(

[ddd]

thanxz Klemen,
it's working great now!

one thing i did not find:
is it possible e.g. to change emailadress as a not required inputfield?

thanxz anyway,
peter

[ddd]

i did fix it by myself!
hihi

cheers2
peter