Undo Merge whole list
Moderator: mkoch227
Undo Merge whole list
I just mistakenly merged my entire ticket list. Aside from a restore is there any way to undo this?
Re: Undo Merge whole list
Unfortunately, no, there is no way to unmerge all the tickets as a lot of underlying data is deleted when merging.
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Re: Undo Merge whole list
Okay no problem.
I'm confused about something and this may totally be host related but I restored the backup from midnight on both the site files and the database. Cleared my cookies and site data and I still only see a single ticket.
I'm confused about something and this may totally be host related but I restored the backup from midnight on both the site files and the database. Cleared my cookies and site data and I still only see a single ticket.
Re: Undo Merge whole list
Turned out to be a cPanel thing. Once restored manually everything was as expected.