Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1

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faceit
Posts: 3
Joined: Fri Oct 21, 2022 1:14 pm

Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1

Post by faceit »

Hesk just sent the 3.4.1 update. I installed it last week. All is good except Hesk > Admin > Tools > OAuth Providers is not displayed on the Admin screen. This category is referred to here: https://www.hesk.com/knowledgebase/?article=110. I checked Hesk's site and it appears I have the latest version. Any ideas?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1

Post by Klemen »

Are you logged in with an Administrator account?

If yes and it still doesn't show up, then:
- your server could be caching code; try disabling any caching mechanism for your help desk
- or the upgrade was not fully applied; make sure you have all Hesk 3.4.1 files on your server (you may want to re-upload all except the hesk_settings.inc.php file)
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faceit
Posts: 3
Joined: Fri Oct 21, 2022 1:14 pm

Re: Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1

Post by faceit »

Thanks. I'll give those suggestions a whirl and will update.
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