hesk3_show_messages not available in create-ticket template?

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John1963
Posts: 4
Joined: Sun Sep 18, 2022 6:02 pm

hesk3_show_messages not available in create-ticket template?

Post by John1963 »

Script URL: https://www.proeftuin.splendesco.nl/hesk/
Version of script: 3.4.1
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<div style="margin-bottom: 20px;">
 <?php
        hesk3_show_messages($messages);
 ?>
 </div>
The above code is can be found in create-ticket.php in the theme folder (customer/create-ticket). However: it's does not seem do do anything. If I create a message for customers, the message shows on the home page, but nowhere else, including not on de page where you can create a ticket. See for instance https://www.proeftuin.splendesco.nl/hes ... category=1 Is this correct?

I'm asking because I' working on a new theme and this <div> creates some undesired space, and if this <div> is not functional, then I might as well delete it or create a conditional statement for possible future use.

Thanks for clarifying :)

John
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: hesk3_show_messages not available in create-ticket template?

Post by Klemen »

It's not needed there at the moment, no, but it's a placeholder for future functionality where we will make messages display on selected pages.
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