Want some modification in my Hesk Helpdesk

Helpdesk for my helpdesk software

Moderator: mkoch227

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ithelpdesk.hsvp
Posts: 10
Joined: Sat Mar 18, 2023 6:50 am

Want some modification in my Hesk Helpdesk

Post by ithelpdesk.hsvp »

Script URL: locally hosted
Version of script: 3.4.3
Hosting company: HSVP
URL of phpinfo.php: locally hosted
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
1. I want to add a field for mobile number in my team details.
2. When a user view his ticket status then I want to show the name of team member who is responsible for the ticket and his mobile number also

please help friends
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: Want some modification in my Hesk Helpdesk

Post by Klemen »

There's no built-in way to do something like this. You will likely need to modify the database structure as well (the hesk_users table).

Unfortunately, such changes are outside of the scope of our support. My recommendation is to hire a PHP developer for help.
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