link a customizable field for a specific user to view it.

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samsouza
Posts: 2
Joined: Mon Oct 30, 2023 7:07 pm

link a customizable field for a specific user to view it.

Post by samsouza »

Hi guys. I created a customizable field (Company name) for company users to put their company name into ticket.

I created several companies and I would like to link a company so that users can only view their company. How can I do this?

Today any customer can see the list of all registered companies.

Thaks in advance.

Samuel Souza
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: link a customizable field for a specific user to view it.

Post by Klemen »

I'm afraid there is no built-in way to do that currently. You would need a PHP developer to modify the logic for you.
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samsouza
Posts: 2
Joined: Mon Oct 30, 2023 7:07 pm

Re: link a customizable field for a specific user to view it.

Post by samsouza »

Hi Klemen

Thank you for your fast response. I'm a new Hesk user and I really thought it didn't have this feature.

This feature would be very good for those who support multiple customers.

But I'll think about some PHP development.

Best regards,

Samuel
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