How do we generate reports per agent?

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fedoracore123
Posts: 1
Joined: Mon Feb 19, 2024 3:05 am

How do we generate reports per agent?

Post by fedoracore123 »

How do we generate reports per agent? I am looking at way to generate reports per agent. Is there a way to do it in the free version.
Klemen
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Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: How do we generate reports per agent?

Post by Klemen »

In the free version, the easiest way to do that would be to export tickets, open the export in Excel and generate a report there.

In Hesk Cloud, per-agent reports are available in the Statistics module.
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