NEXT VERSION - SCREENSHOTS AVAILABLE

[Klemen]

Hello people,

Good news, the next version of Hesk (the one I've been talking about a while ) is now *almost* ready for testing.

I have a few screenshots of the new version for you all:
http://www.phpjunkyard.com/hesk/screens ... nshots.htm

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Update July 17th:
Two previews of the new user interface being developed by Kevin Chard (thanks Kevin )
http://www.phpjunkyard.com/hesk/screens ... n_gui.html
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Update August 1st:
Thanks to everyone who applied for beta testing. I have enough people on the team now so new testers are no longer needed.
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Regards,

[johnny-legend]

If the email piping function is already integrated I would go for the beta testing. Let me know.

[Klemen]

Nope, e-mail piping is not yet in as I still have some things to consider (setting up piping on multiple platforms, tracking replies, filtering out SPAM, handling e-mail attachments,... ). But yes, it's definitely a feature Hesk will have in the future.

[johnny-legend]

Okay, thanks for the info.

[Klemen]

Two previews of the new user interface being developed by Kevin Chard (thanks Kevin )

http://www.phpjunkyard.com/hesk/screens ... n_gui.html

[kjc]

Hi Klemen,
Your very welcome

[miccas]

WOW!!! That looks amazing!!!!!

[morningsun76]

This looks to be a very nice update! Two random thoughts that occur to me:

1 - I see there is a new "Resolved" ticket status -- cool. Will there be an option for Resolved tickets to auto-close after a specified period of time?

2 - Can the background colors in the interface be modified by the user? I'd like a ledger of two alternating background colors instead of lots of different colors.

[Klemen]

Hi,

Ticket statuses will now be:

1. New
2. Waiting reply
3. Replied
4. Resolved/Closed

The auto-close isn't in yet, but I just might add it.

And yes, all the colors will be easily modified using an external CSS file.

[kjc]

Hi morningsun76,

I'm working with Klemen on the updated design, for HESK, I have setup the CSS so that you can pretty much change anything, anyway that you like. One thing that you will be able to do is themes, you will have a main css folder, and within that the ability to go from the default to a custom theme etc,

../css/defaultHesk/ [css-files]
../css/yourfolder/ [css-files]

Also the layout should support 640x480 and of course anything larger,

2 - Can the background colors in the interface be modified by the user? I'd like a ledger of two alternating background colors instead of lots of different colors.

These colors coraspond to the ticket priority, I know that does not reflect that in the sample screenshot. But you will still have the ability to change all that,

to give you an example of the css, for that section.

Code: Select all

	/* PRIORITIES */
	.high{background:#C62E2E;color:#FFFFFF;}
	.replied{background:#D2E8F8;color:#666666;}
	.resolved{background:#B5DA90;color:#666666;}
	.waiting{background:#ECB51F;color:#666666;}

	/* MOUSE OVER <TR> CELL COLOR */
	.hilight{background:#685A5A;color:#FFFFFF;}

Cheers

[Klemen]

I just wanted to add I *love* the new design being developed, it will make Hesk easier to work with, customize and give an overall better experience.

[dmarakowski]

sweet I can not wait!

[soopafly]

sweet I can not wait!

DITTO!!!!!!!

[tel]

Great work Klemen!

[Klemen]

Just to update you guys me and Kevin (who is developing the new user interface) had some time off (I was on holidays, he had some other work, ...) so as many times before the development of Hesk has been slowed down a little. I got a mail from Kevin last week saying he will have more time now so hopefully we can get this thing going and the Beta out soon... unless we both have more important things to do