Script URL : https://support.owendevs.com
Version of script: 3.4.3
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Database connection failed
Write your message below:
I have seen a number of posts regarding this but none seems to have reached a resolution.
The installer keeps saying the database connection failed.
It shows the correct database and user, but the error persists even after changing the password several times.
I tried a test file that another user on this forum was given and it shows:
A: Test 123 Test
B: Test ??? Test
Database connection failed: At Step 3
Moderator: mkoch227
Re: Database connection failed: At Step 3
What exact error message does the installer give?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: Database connection failed: At Step 3
It was saying Database Connection failed.
I just tried again now to get the exact error message and it installed!
Re: Database connection failed: At Step 3
That's strange. So it works now?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools