Error with attachments in Windows Server

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valverde
Posts: 6
Joined: Fri Jun 01, 2007 8:43 am

Error with attachments in Windows Server

Post by valverde »

Script URL: http://www.inspired.com.es/sat
Version of script:0.94
Hosting company: http://www.domitienda.com
URL of phpinfo.php: http://www.inspired.com.es/sat/phpinfo.zip
URL of session_test.php: http://www.inspired.com.es/sat/session_test.zip
What terms did you try when SEARCHING for a solution: attachments

Write your message below:

I have successfully upgraded to version 0.94, however I can't attach any file to my tickets. I have granted all permissions to all users in Windows Server using the Plesk control panel. However I always get the following error message:

PHP Warning: move_uploaded_file(/httpdocs/sat/attachments/4SUUWRQADM_6590_Inci_Agenda.jpg) [function.move-uploaded-file]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\inspired.com.es\httpdocs\sat\inc\attachments.inc.php on line 58 PHP Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move 'C:\WINDOWS\Temp\phpCBD4.tmp' to '/httpdocs/sat/attachments/4SUUWRQADM_6590_Inci_Agenda.jpg' in C:\Inetpub\vhosts\inspired.com.es\httpdocs\sat\inc\attachments.inc.php on line 58

Kind regards,
Antonio Valverde
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

In the admin settings page see if the sytem/root path is set to:
C:\Inetpub\vhosts\inspired.com.es\httpdocs\sat

If not change it and try again.[/code]
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valverde
Posts: 6
Joined: Fri Jun 01, 2007 8:43 am

Post by valverde »

Thanks. Now it works fine.

Regards,
Antonio Valverde
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