Script URL:
Mods for HESK version: 2019.1.0
HESK version: 2.8.4
Hosting company: one.com
URL of phpinfo.php:
URL of session_test.php:
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After upgrading to latest version of heck and mods for hesk; strange text is added at top and bottom in all e-mails to customers and staff.
error text in all e-mails..
Moderator: mkoch227
Re: error text in all e-mails..
That's.... very strange. I cannot find any "kkk" entries in the Mods for HESK codebase. Are you using a language other than English for your helpdesk? If yes, check your email templates for your language to make sure nothing was added in by accident.
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: error text in all e-mails..
Sorry no text with "kkk". I couldn't post the text from the email here in the forum.. it just said "the requested page can not be found".
Trying again (strippet from special characters):
Email top:
635978409b252b928ff4e0f5dea243a34f89e6b5
Content Type multipart alternative boundary 40c836e2383d4295228db825f8b56818e2d2bd4a
40c836e2383d4295228db825f8b56818e2d2bd4a
Content Type: textplain charset UTF 8
Trying again (strippet from special characters):
Email top:
635978409b252b928ff4e0f5dea243a34f89e6b5
Content Type multipart alternative boundary 40c836e2383d4295228db825f8b56818e2d2bd4a
40c836e2383d4295228db825f8b56818e2d2bd4a
Content Type: textplain charset UTF 8
Re: error text in all e-mails..
Ah, that makes more sense
. And I think I found the issue:
- Open inc/email_functions.inc.php in a plaintext editor, such as Notepad++
- Find:
- Replace with:
- Save, upload, and test.

- Open inc/email_functions.inc.php in a plaintext editor, such as Notepad++
- Find:
Code: Select all
$headers .= "MIME-Version: 1.0";
Code: Select all
$headers .= "MIME-Version: 1.0\n";
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: error text in all e-mails..
Yes..!! That did the trick! Thank you so much for the incredible fast reply 
