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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

483 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30787 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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[Solved] default due date hourly?

Last post by hundele « Tue Nov 26, 2024 4:17 pm
Replies: 2
by hundele » Tue Nov 26, 2024 11:08 am

2 Replies

1195 Views

Last post by hundele
Tue Nov 26, 2024 4:17 pm
Error after submitting new ticket

Last post by piktukas « Tue Nov 26, 2024 4:08 pm
Replies: 2
by piktukas » Tue Nov 26, 2024 10:51 am

2 Replies

1222 Views

Last post by piktukas
Tue Nov 26, 2024 4:08 pm
Ticket created as unassigned - issue with auto-assignment

Last post by Klemen « Tue Nov 26, 2024 2:13 pm
Replies: 6
by heskuser123 » Fri Sep 13, 2024 10:50 am

6 Replies

2742 Views

Last post by Klemen
Tue Nov 26, 2024 2:13 pm
Ticket is not listed in MyTicket List

Last post by venkat « Tue Nov 26, 2024 4:23 am
Replies: 2
by venkat » Mon Nov 25, 2024 12:27 pm

2 Replies

1280 Views

Last post by venkat
Tue Nov 26, 2024 4:23 am
email attachments

Last post by bobt « Mon Nov 25, 2024 7:06 pm
Replies: 6
by bobt » Mon Nov 25, 2024 2:56 am

6 Replies

2779 Views

Last post by bobt
Mon Nov 25, 2024 7:06 pm
How to make information blocks?

Last post by Klemen « Fri Nov 22, 2024 7:59 am
Replies: 3
by Fautif » Fri Nov 22, 2024 5:15 am

3 Replies

1480 Views

Last post by Klemen
Fri Nov 22, 2024 7:59 am
Email Template Not Updating

Last post by venkat « Fri Nov 22, 2024 7:59 am
Replies: 2
by venkat » Thu Nov 21, 2024 9:42 am

2 Replies

1321 Views

Last post by venkat
Fri Nov 22, 2024 7:59 am
Had to change "install" file permissions to update w/out 500 error (Solved)

Last post by Klemen « Thu Nov 21, 2024 5:55 pm
Replies: 1
by unadonis » Thu Nov 21, 2024 5:07 pm

1 Replies

1062 Views

Last post by Klemen
Thu Nov 21, 2024 5:55 pm
Multiple Email Accounts Within One Hesk Instance⚡️

Last post by Valentina « Thu Nov 21, 2024 3:26 pm
Replies: 4
by Tango » Mon Oct 21, 2024 11:10 am

4 Replies

2469 Views

Last post by Valentina
Thu Nov 21, 2024 3:26 pm
Unable to change ticket status

Last post by venkat « Thu Nov 21, 2024 9:38 am
Replies: 2
by venkat » Wed Nov 20, 2024 11:30 am

2 Replies

1290 Views

Last post by venkat
Thu Nov 21, 2024 9:38 am
Registration and old tickets

Last post by Steph « Mon Nov 18, 2024 6:08 pm
Replies: 2
by Steph » Sat Nov 16, 2024 4:28 pm

2 Replies

1418 Views

Last post by Steph
Mon Nov 18, 2024 6:08 pm
New version of HESK: 3.5.1

Last post by Klemen « Fri Nov 15, 2024 10:53 am
Replies: 1
by Klemen » Mon Nov 04, 2024 7:52 pm

1 Replies

1892 Views

Last post by Klemen
Fri Nov 15, 2024 10:53 am
Email Templates

Last post by semin « Tue Nov 12, 2024 12:06 pm
Replies: 6
by semin » Wed Nov 06, 2024 10:51 am

6 Replies

2224 Views

Last post by semin
Tue Nov 12, 2024 12:06 pm
Display embedded Images at Ticket Creation

Last post by Klemen « Mon Nov 11, 2024 3:44 pm
Replies: 3
by randomjoe » Mon Nov 11, 2024 3:22 pm

3 Replies

1392 Views

Last post by Klemen
Mon Nov 11, 2024 3:44 pm
Two thoughts about customers

Last post by Klemen « Fri Nov 08, 2024 4:38 pm
Replies: 4
by kurzi » Wed Nov 06, 2024 12:00 am

4 Replies

2072 Views

Last post by Klemen
Fri Nov 08, 2024 4:38 pm
HESK version 3.5.0 BETA (test version)

Last post by Klemen « Mon Nov 04, 2024 7:54 pm
Replies: 44
by Klemen » Thu Jul 11, 2024 5:47 pm
1

2

3
44 Replies

25139 Views

Last post by Klemen
Mon Nov 04, 2024 7:54 pm
Hesk tool - EMail to ticket converting issue

Last post by Klemen « Wed Oct 30, 2024 9:10 am
Replies: 4
by Rajesh » Fri Jul 26, 2024 7:14 am

4 Replies

4115 Views

Last post by Klemen
Wed Oct 30, 2024 9:10 am
MFA QR code missing

Last post by GezusK « Mon Oct 21, 2024 4:27 pm
Replies: 2
by GezusK » Mon Oct 21, 2024 2:58 pm

2 Replies

1827 Views

Last post by GezusK
Mon Oct 21, 2024 4:27 pm
Creating ticket from database event/procedure

Last post by Klemen « Fri Oct 18, 2024 1:15 pm
Replies: 2
by jka » Fri Oct 18, 2024 11:58 am

2 Replies

1318 Views

Last post by Klemen
Fri Oct 18, 2024 1:15 pm
Simultaneous sessions

Last post by kromero « Mon Oct 14, 2024 4:31 pm
Replies: 2
by kromero » Wed Oct 09, 2024 6:57 pm

2 Replies

1882 Views

Last post by kromero
Mon Oct 14, 2024 4:31 pm
Hesk email language

Last post by halasztibor « Sun Oct 13, 2024 5:44 pm
Replies: 2
by halasztibor » Sun Oct 13, 2024 4:41 pm

2 Replies

1769 Views

Last post by halasztibor
Sun Oct 13, 2024 5:44 pm
OAUTH Issues IMAP Piping

Last post by Klemen « Fri Oct 11, 2024 8:06 am
Replies: 1
by shnza » Fri Oct 11, 2024 7:48 am

1 Replies

1431 Views

Last post by Klemen
Fri Oct 11, 2024 8:06 am
There is no status change when assigning a ticket.

Last post by Klemen « Thu Oct 03, 2024 7:35 pm
Replies: 1
by shddcit » Thu Oct 03, 2024 4:57 pm

1 Replies

1973 Views

Last post by Klemen
Thu Oct 03, 2024 7:35 pm
Hesk Levels of catgeory

Last post by Chav « Thu Sep 26, 2024 4:22 pm
Replies: 5
by mohamed.shahboub » Sun Jun 13, 2021 9:03 pm

5 Replies

2960 Views

Last post by Chav
Thu Sep 26, 2024 4:22 pm
HESK installed on IIS webserver

Last post by Chav « Wed Sep 25, 2024 3:25 pm
Replies: 4
by Chav » Mon Sep 23, 2024 4:08 pm

4 Replies

2266 Views

Last post by Chav
Wed Sep 25, 2024 3:25 pm
Problem on Hesk

Last post by Klemen « Wed Sep 25, 2024 7:23 am
Replies: 1
by lukevr68 » Tue Sep 24, 2024 10:35 pm

1 Replies

1501 Views

Last post by Klemen
Wed Sep 25, 2024 7:23 am
Install port problem

Last post by Klemen « Wed Sep 18, 2024 12:47 pm
Replies: 3
by jsolisar » Mon Sep 16, 2024 9:23 am

3 Replies

1956 Views

Last post by Klemen
Wed Sep 18, 2024 12:47 pm
Hesk and login via Auth

Last post by Klemen « Sun Sep 15, 2024 8:46 am
Replies: 5
by lhesk » Thu Sep 12, 2024 3:57 pm

5 Replies

2997 Views

Last post by Klemen
Sun Sep 15, 2024 8:46 am
Can't edit or add new article in knowledgebase - error 500

Last post by Klemen « Wed Sep 11, 2024 6:12 am
Replies: 1
by zait » Wed Sep 11, 2024 3:01 am

1 Replies

1458 Views

Last post by Klemen
Wed Sep 11, 2024 6:12 am
Forbidden error when saving email templates in control panel

Last post by Lewis7362 « Fri Sep 06, 2024 6:33 pm
Replies: 4
by Lewis7362 » Fri Sep 06, 2024 7:39 am

4 Replies

1919 Views

Last post by Lewis7362
Fri Sep 06, 2024 6:33 pm
Error message when editing working hours.

Last post by Klemen « Thu Sep 05, 2024 4:18 pm
Replies: 1
by sladmin » Thu Sep 05, 2024 9:18 am

1 Replies

1435 Views

Last post by Klemen
Thu Sep 05, 2024 4:18 pm
How do i change IMAP from Inbox to different folder.

Last post by blanka « Sun Sep 01, 2024 7:08 pm
Replies: 2
by blanka » Sat Aug 31, 2024 8:26 pm

2 Replies

1753 Views

Last post by blanka
Sun Sep 01, 2024 7:08 pm
Changing hesk domain

Last post by ThatEliteGuy « Thu Aug 29, 2024 11:20 am
Replies: 6
by ThatEliteGuy » Thu Aug 29, 2024 10:34 am

6 Replies

2270 Views

Last post by ThatEliteGuy
Thu Aug 29, 2024 11:20 am
Proposal to add some features

Last post by shddcit « Fri Aug 23, 2024 2:22 pm
Replies: 2
by shddcit » Fri Aug 23, 2024 5:29 am

2 Replies

2525 Views

Last post by shddcit
Fri Aug 23, 2024 2:22 pm
Auto assign ticket logic

Last post by Klemen « Fri Aug 23, 2024 12:59 pm
Replies: 1
by kihato2983 » Fri Aug 23, 2024 3:26 am

1 Replies

1592 Views

Last post by Klemen
Fri Aug 23, 2024 12:59 pm
Change the trackID, leaving the default so that it is just numbers

Last post by Klemen « Mon Aug 19, 2024 8:22 pm
Replies: 1
by mr_iagow » Mon Aug 19, 2024 1:26 pm

1 Replies

1718 Views

Last post by Klemen
Mon Aug 19, 2024 8:22 pm
Issue with Disabling Auto-Assignment on Ticket Opening and User Responses

Last post by mr_iagow « Mon Aug 19, 2024 1:21 pm
Replies: 8
by mr_iagow » Tue Aug 13, 2024 2:27 am

8 Replies

3644 Views

Last post by mr_iagow
Mon Aug 19, 2024 1:21 pm
hesk3.4.6 knowledge base search problem feedback

Last post by wanshili6 « Fri Aug 16, 2024 11:21 am
Replies: 6
by wanshili6 » Thu Aug 15, 2024 9:09 am

6 Replies

2979 Views

Last post by wanshili6
Fri Aug 16, 2024 11:21 am
Restricting User Access

Last post by Klemen « Thu Aug 15, 2024 6:59 am
Replies: 7
by BradJackson67 » Sun Aug 04, 2024 12:57 am

7 Replies

5117 Views

Last post by Klemen
Thu Aug 15, 2024 6:59 am
Decrease spacing between tickets on ticketlist?

Last post by oliver « Mon Aug 12, 2024 11:40 pm
Replies: 5
by cwshubby » Mon Sep 27, 2021 12:13 am

5 Replies

4402 Views

Last post by oliver
Mon Aug 12, 2024 11:40 pm
New version of HESK: 3.4.6

Last post by Klemen « Sun Aug 11, 2024 1:44 pm

by Klemen » Sun Aug 11, 2024 1:44 pm

0 Replies

8948 Views

Last post by Klemen
Sun Aug 11, 2024 1:44 pm
Combine categories?

Last post by Klemen « Sat Aug 10, 2024 12:13 pm
Replies: 1
by rmurphy » Fri Aug 09, 2024 7:13 pm

1 Replies

2366 Views

Last post by Klemen
Sat Aug 10, 2024 12:13 pm
reassign to specific person in same category

Last post by Klemen « Sat Aug 10, 2024 12:11 pm
Replies: 1
by hardeeps » Sat Aug 10, 2024 9:10 am

1 Replies

2232 Views

Last post by Klemen
Sat Aug 10, 2024 12:11 pm
Hesk, All EMail shall we get on same email chain

Last post by Rajesh « Fri Aug 09, 2024 8:36 am
Replies: 2
by Rajesh » Fri Aug 09, 2024 8:00 am

2 Replies

2580 Views

Last post by Rajesh
Fri Aug 09, 2024 8:36 am
Seeking Modules or Settings for HESK Free Version: Email Verification and Ticket Integration

Last post by Klemen « Fri Aug 02, 2024 12:52 pm
Replies: 1
by marco.pavone » Thu Aug 01, 2024 2:33 pm

1 Replies

2550 Views

Last post by Klemen
Fri Aug 02, 2024 12:52 pm
HESK on openlitespeed

Last post by rrgreene « Thu Aug 01, 2024 12:03 am
Replies: 2
by rrgreene » Tue Jul 23, 2024 7:31 pm

2 Replies

3010 Views

Last post by rrgreene
Thu Aug 01, 2024 12:03 am
PHP version 8.2.2

Last post by Klemen « Tue Jul 30, 2024 7:00 am
Replies: 1
by nrcie » Tue Jul 30, 2024 3:56 am

1 Replies

2370 Views

Last post by Klemen
Tue Jul 30, 2024 7:00 am
Hesk tool - Few concerns regarding email notifications.

Last post by Klemen « Mon Jul 29, 2024 3:55 pm
Replies: 1
by Rajesh » Mon Jul 29, 2024 12:48 pm

1 Replies

2609 Views

Last post by Klemen
Mon Jul 29, 2024 3:55 pm
microsoft 365 smtp wont authenticate but imap works

Last post by Klemen « Tue Jul 16, 2024 10:29 am
Replies: 5
by potato » Mon Jul 08, 2024 3:26 am

5 Replies

4037 Views

Last post by Klemen
Tue Jul 16, 2024 10:29 am
How to add licence key

Last post by Klemen « Mon Jul 15, 2024 7:40 am
Replies: 1
by AnjaV » Sun Jul 14, 2024 8:56 am

1 Replies

2451 Views

Last post by Klemen
Mon Jul 15, 2024 7:40 am

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