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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

483 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30787 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

How to Merge Tickets in HESK?

Last post by Klemen « Sat Jul 13, 2024 8:14 pm
Replies: 1
by Acta » Sat Jul 13, 2024 7:23 pm

1 Replies

2280 Views

Last post by Klemen
Sat Jul 13, 2024 8:14 pm
Auto closing of tickets...

Last post by Klemen « Fri Jul 12, 2024 8:00 pm
Replies: 3
by cwshubby » Fri Jul 05, 2024 8:03 pm

3 Replies

4033 Views

Last post by Klemen
Fri Jul 12, 2024 8:00 pm
Error connecting SMTP Mail server

Last post by Klemen « Thu Jul 11, 2024 8:07 pm
Replies: 1
by Stamosie » Thu Jul 11, 2024 7:11 pm

1 Replies

2474 Views

Last post by Klemen
Thu Jul 11, 2024 8:07 pm
Customer login system and ticket panel

Last post by Klemen « Thu Jul 11, 2024 5:51 pm
Replies: 26
by Spyze » Sun Mar 14, 2021 4:56 pm
1

2
26 Replies

36426 Views

Last post by Klemen
Thu Jul 11, 2024 5:51 pm
REQUIRED LOGIN TO SEND TICKETS

Last post by Klemen « Thu Jul 11, 2024 5:51 pm
Replies: 6
by taquitosdetromp0 » Mon Apr 15, 2024 3:22 pm

6 Replies

3851 Views

Last post by Klemen
Thu Jul 11, 2024 5:51 pm
Call opening email no longer arrives

Last post by Klemen « Mon Jul 08, 2024 3:36 pm
Replies: 1
by marcella » Fri Jul 05, 2024 7:41 pm

1 Replies

2451 Views

Last post by Klemen
Mon Jul 08, 2024 3:36 pm
Admin mail notification not being received

Last post by Klemen « Sat Jun 22, 2024 7:02 pm
Replies: 1
by Dan1 » Fri Jun 21, 2024 2:09 pm

1 Replies

2169 Views

Last post by Klemen
Sat Jun 22, 2024 7:02 pm
Auto Ticket Responses

Last post by Rolodex « Tue Jun 18, 2024 7:19 pm
Replies: 2
by Rolodex » Thu Jun 13, 2024 9:02 pm

2 Replies

2735 Views

Last post by Rolodex
Tue Jun 18, 2024 7:19 pm
White screen on boot

Last post by Klemen « Mon Jun 17, 2024 7:29 am
Replies: 1
by cyberglot » Mon Jun 17, 2024 1:42 am

1 Replies

2180 Views

Last post by Klemen
Mon Jun 17, 2024 7:29 am
Max file size

Last post by PascalFR « Thu Jun 13, 2024 6:16 am
Replies: 4
by PascalFR » Tue Jun 11, 2024 1:27 pm

4 Replies

3171 Views

Last post by PascalFR
Thu Jun 13, 2024 6:16 am
When replying on ticket page just blank

Last post by Klemen « Tue Jun 11, 2024 7:53 am
Replies: 5
by zippa1204 » Tue May 14, 2024 6:44 am

5 Replies

3448 Views

Last post by Klemen
Tue Jun 11, 2024 7:53 am
Setting Default View in Hesk

Last post by Klemen « Fri Jun 07, 2024 6:48 pm
Replies: 1
by AKearns13 » Thu Jun 06, 2024 6:23 pm

1 Replies

1965 Views

Last post by Klemen
Fri Jun 07, 2024 6:48 pm
[Solved] GSSAPI Error and SSL/TLS negotiation failed

Last post by hundele « Wed Jun 05, 2024 12:59 pm
Replies: 3
by hundele » Wed Jun 05, 2024 9:40 am

3 Replies

2622 Views

Last post by hundele
Wed Jun 05, 2024 12:59 pm
Not receiving ticketing desk emails

Last post by Klemen « Tue Jun 04, 2024 12:01 pm
Replies: 1
by anatolewilson » Tue Jun 04, 2024 6:50 am

1 Replies

1644 Views

Last post by Klemen
Tue Jun 04, 2024 12:01 pm
Email Collection

Last post by Klemen « Thu May 30, 2024 5:34 pm
Replies: 1
by Woofels » Thu May 30, 2024 5:15 pm

1 Replies

1668 Views

Last post by Klemen
Thu May 30, 2024 5:34 pm
Custom Fields Increase (50+)

Last post by afeer « Thu May 30, 2024 10:37 am
Replies: 12
by Rolodex » Wed May 15, 2024 6:49 pm

12 Replies

7680 Views

Last post by afeer
Thu May 30, 2024 10:37 am
Rich Text reply causes 500 errors

Last post by GezusK « Wed May 15, 2024 5:39 pm
Replies: 2
by GezusK » Wed May 15, 2024 3:55 pm

2 Replies

2976 Views

Last post by GezusK
Wed May 15, 2024 5:39 pm
default language not english

Last post by Klemen « Wed May 15, 2024 5:09 pm
Replies: 3
by KIMZESANTOS » Wed May 15, 2024 10:21 am

3 Replies

2752 Views

Last post by Klemen
Wed May 15, 2024 5:09 pm
Can't create as app in chrome in version 3.4.5

Last post by Klemen « Wed May 15, 2024 5:08 pm
Replies: 10
by bworrey » Mon May 13, 2024 4:34 pm

10 Replies

6239 Views

Last post by Klemen
Wed May 15, 2024 5:08 pm
Download All attachments (in a ticket)

Last post by Rolodex « Tue May 14, 2024 1:54 pm
Replies: 4
by Rolodex » Mon May 13, 2024 7:52 pm

4 Replies

3627 Views

Last post by Rolodex
Tue May 14, 2024 1:54 pm
php 8.3?

Last post by Klemen « Fri May 10, 2024 12:19 pm
Replies: 1
by mrdj1024 » Thu May 09, 2024 11:52 pm

1 Replies

2234 Views

Last post by Klemen
Fri May 10, 2024 12:19 pm
Connection to smtp host fails

Last post by Klemen « Fri May 10, 2024 12:18 pm
Replies: 3
by Dookster » Thu May 09, 2024 6:46 pm

3 Replies

2653 Views

Last post by Klemen
Fri May 10, 2024 12:18 pm
Hest ticket first response time column

Last post by Klemen « Thu May 09, 2024 2:54 pm
Replies: 4
by Harispy » Wed May 08, 2024 2:16 pm

4 Replies

2416 Views

Last post by Klemen
Thu May 09, 2024 2:54 pm
Mail notification

Last post by Klemen « Thu May 09, 2024 2:53 pm
Replies: 3
by mbory » Wed May 08, 2024 11:16 am

3 Replies

2974 Views

Last post by Klemen
Thu May 09, 2024 2:53 pm
Error "Invalid E-Mail file"

Last post by Klemen « Wed Apr 24, 2024 12:38 pm
Replies: 4
by shddcit » Wed Apr 24, 2024 5:47 am

4 Replies

3197 Views

Last post by Klemen
Wed Apr 24, 2024 12:38 pm
Problems with legacy update

Last post by adildev89 « Wed Apr 24, 2024 9:27 am
Replies: 11
by adildev89 » Wed Apr 17, 2024 12:24 pm

11 Replies

4529 Views

Last post by adildev89
Wed Apr 24, 2024 9:27 am
Broken link in app.css

Last post by Klemen « Fri Apr 19, 2024 7:42 am
Replies: 1
by ncnmra » Thu Apr 18, 2024 8:35 pm

1 Replies

2136 Views

Last post by Klemen
Fri Apr 19, 2024 7:42 am
Hesk Server Issue

Last post by Klemen « Fri Apr 19, 2024 7:32 am
Replies: 1
by problems » Thu Apr 18, 2024 9:27 pm

1 Replies

2185 Views

Last post by Klemen
Fri Apr 19, 2024 7:32 am
OAuth for Admin Login

Last post by Soilborn « Mon Apr 15, 2024 3:49 pm
Replies: 5
by Soilborn » Mon Apr 15, 2024 3:03 pm

5 Replies

2478 Views

Last post by Soilborn
Mon Apr 15, 2024 3:49 pm
Disable Customer Replies & Uploads

Last post by sheldondebeer « Mon Apr 15, 2024 2:18 pm
Replies: 2
by sheldondebeer » Mon Apr 15, 2024 12:49 pm

2 Replies

2298 Views

Last post by sheldondebeer
Mon Apr 15, 2024 2:18 pm
Video Auto Play

Last post by Klemen « Mon Apr 15, 2024 2:03 pm
Replies: 5
by kevin_Webbers » Thu Apr 11, 2024 11:40 am

5 Replies

4576 Views

Last post by Klemen
Mon Apr 15, 2024 2:03 pm
Add a spinner when sending a ticket

Last post by Klemen « Thu Apr 11, 2024 3:59 pm
Replies: 7
by mbory » Tue Mar 05, 2024 12:44 pm

7 Replies

4920 Views

Last post by Klemen
Thu Apr 11, 2024 3:59 pm
Customising Ticket/Tracking ID

Last post by Klemen « Thu Apr 11, 2024 3:58 pm
Replies: 1
by Rapthorne » Wed Apr 10, 2024 9:42 am

1 Replies

2154 Views

Last post by Klemen
Thu Apr 11, 2024 3:58 pm
Sound alert notification when new tickets

Last post by Rapthorne « Wed Apr 10, 2024 9:23 am
Replies: 5
by stighy » Thu Jan 11, 2024 1:14 pm

5 Replies

21383 Views

Last post by Rapthorne
Wed Apr 10, 2024 9:23 am
Unable to connect to POP3 over tls

Last post by marksiwale « Mon Apr 08, 2024 7:31 am
Replies: 8
by Murrian » Tue Mar 29, 2022 12:45 am

8 Replies

2906 Views

Last post by marksiwale
Mon Apr 08, 2024 7:31 am
IP fencing

Last post by Klemen « Sat Apr 06, 2024 4:28 pm
Replies: 5
by bobt » Mon Mar 11, 2024 1:20 am

5 Replies

3303 Views

Last post by Klemen
Sat Apr 06, 2024 4:28 pm
Disable staff members instead of deletion

Last post by Klemen « Wed Mar 27, 2024 4:01 pm
Replies: 7
by kurzi » Tue Sep 05, 2023 7:31 am

7 Replies

3816 Views

Last post by Klemen
Wed Mar 27, 2024 4:01 pm
How do I change the interface?

Last post by Klemen « Wed Mar 20, 2024 2:45 pm
Replies: 1
by dominicelliott » Wed Mar 20, 2024 2:45 am

1 Replies

1535 Views

Last post by Klemen
Wed Mar 20, 2024 2:45 pm
Security: moving files and folders out of the public directory

Last post by srumberg « Sat Mar 16, 2024 4:54 pm
Replies: 2
by srumberg » Sat Mar 16, 2024 3:19 am

2 Replies

1979 Views

Last post by srumberg
Sat Mar 16, 2024 4:54 pm
Insert logo in navbar

Last post by 0pium_opium « Sat Mar 16, 2024 5:47 am

by 0pium_opium » Sat Mar 16, 2024 5:47 am

0 Replies

9850 Views

Last post by 0pium_opium
Sat Mar 16, 2024 5:47 am
who deleted ticket

Last post by snake_rs « Fri Mar 15, 2024 12:35 pm
Replies: 2
by snake_rs » Fri Mar 15, 2024 7:13 am

2 Replies

1405 Views

Last post by snake_rs
Fri Mar 15, 2024 12:35 pm
Separate Submission Forms

Last post by kitcatum « Fri Mar 15, 2024 8:56 am
Replies: 4
by stodd » Fri Feb 18, 2022 9:59 pm

4 Replies

1855 Views

Last post by kitcatum
Fri Mar 15, 2024 8:56 am
Setting customer's Name and Email for POP3 fetching

Last post by Klemen « Tue Mar 12, 2024 2:56 pm
Replies: 7
by AleksidEr » Thu Aug 12, 2021 11:53 am

7 Replies

1874 Views

Last post by Klemen
Tue Mar 12, 2024 2:56 pm
Allow pop fetching in Maintenance mode

Last post by Klemen « Tue Mar 12, 2024 10:29 am
Replies: 3
by bobt » Mon Mar 11, 2024 11:18 pm

3 Replies

2078 Views

Last post by Klemen
Tue Mar 12, 2024 10:29 am
Troubleshooting Email Delivery to Customers from Ticketing Desk

Last post by Klemen « Tue Mar 12, 2024 8:03 am
Replies: 1
by edwardsjethro » Tue Mar 12, 2024 7:03 am

1 Replies

1110 Views

Last post by Klemen
Tue Mar 12, 2024 8:03 am
New version of HESK: 3.4.5

Last post by Klemen « Sat Mar 09, 2024 10:45 am

by Klemen » Sat Mar 09, 2024 10:45 am

0 Replies

9642 Views

Last post by Klemen
Sat Mar 09, 2024 10:45 am
Error upload file

Last post by Klemen « Wed Mar 06, 2024 4:38 pm
Replies: 1
by mbory » Wed Mar 06, 2024 2:36 pm

1 Replies

1506 Views

Last post by Klemen
Wed Mar 06, 2024 4:38 pm
Errors after updating to 3.4.4

Last post by Klemen « Wed Mar 06, 2024 8:50 am
Replies: 4
by shddcit » Tue Mar 05, 2024 1:42 pm

4 Replies

1668 Views

Last post by Klemen
Wed Mar 06, 2024 8:50 am
How to add a new tab and summury of your knowledgebase

Last post by Klemen « Tue Mar 05, 2024 6:54 pm
Replies: 1
by mbory » Tue Mar 05, 2024 5:57 pm

1 Replies

1468 Views

Last post by Klemen
Tue Mar 05, 2024 6:54 pm
Adding a search bar to an article

Last post by mbory « Tue Mar 05, 2024 4:43 pm

by mbory » Tue Mar 05, 2024 4:43 pm

0 Replies

9648 Views

Last post by mbory
Tue Mar 05, 2024 4:43 pm

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