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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

486 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30790 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Do not open attachments

Last post by Klemen « Tue Oct 24, 2023 3:38 pm
Replies: 1
by hverapo » Tue Oct 24, 2023 3:26 pm

1 Replies

1613 Views

Last post by Klemen
Tue Oct 24, 2023 3:38 pm
inline images

Last post by Klemen « Thu Oct 19, 2023 4:48 pm
Replies: 5
by cwyenberg » Tue Jan 17, 2023 6:46 pm

5 Replies

3971 Views

Last post by Klemen
Thu Oct 19, 2023 4:48 pm
Rich text enable for customers

Last post by Klemen « Thu Oct 19, 2023 11:12 am
Replies: 1
by siomosp » Thu Oct 19, 2023 11:04 am

1 Replies

1560 Views

Last post by Klemen
Thu Oct 19, 2023 11:12 am
Need to save a copy of the incoming email as an attachment

Last post by Klemen « Fri Oct 13, 2023 11:21 am
Replies: 4
by RobAtWork » Fri Sep 15, 2023 8:10 pm

4 Replies

2368 Views

Last post by Klemen
Fri Oct 13, 2023 11:21 am
How to connect HESK to Azure MySQL Database over SSL

Last post by Klemen « Thu Oct 12, 2023 12:18 pm
Replies: 5
by cjanuzi » Thu Feb 20, 2020 12:13 am

5 Replies

3189 Views

Last post by Klemen
Thu Oct 12, 2023 12:18 pm
Upgrade 2.7.5 to 2.8.10 and 3.4.3

Last post by Klemen « Thu Oct 12, 2023 12:18 pm
Replies: 3
by Candidosa2 » Wed Oct 11, 2023 2:53 pm

3 Replies

2350 Views

Last post by Klemen
Thu Oct 12, 2023 12:18 pm
IMAP fetching issue

Last post by michaelli « Tue Oct 10, 2023 7:26 am
Replies: 6
by michaelli » Tue Aug 01, 2023 3:31 am

6 Replies

3174 Views

Last post by michaelli
Tue Oct 10, 2023 7:26 am
login and password on the home page

Last post by Klemen « Fri Sep 29, 2023 8:25 am
Replies: 1
by DenisC » Fri Sep 29, 2023 8:07 am

1 Replies

1754 Views

Last post by Klemen
Fri Sep 29, 2023 8:25 am
Error in creating new tickets after MySQL upgrade

Last post by Klemen « Thu Sep 28, 2023 7:07 am
Replies: 11
by ictconsulting » Mon Sep 18, 2023 2:21 pm

11 Replies

5750 Views

Last post by Klemen
Thu Sep 28, 2023 7:07 am
reply to the ticket by email- delete the original message

Last post by Klemen « Wed Sep 27, 2023 4:59 am
Replies: 6
by michalhana99 » Sat Dec 04, 2021 5:47 pm

6 Replies

3089 Views

Last post by Klemen
Wed Sep 27, 2023 4:59 am
disable auto reply when creat a new ticket

Last post by Clarar « Sat Sep 23, 2023 4:02 pm
Replies: 2
by usebruno » Fri Dec 15, 2017 2:33 pm

2 Replies

1287 Views

Last post by Clarar
Sat Sep 23, 2023 4:02 pm
remove team member

Last post by jeroen « Fri Sep 22, 2023 7:54 am
Replies: 10
by jeroen » Wed Sep 13, 2023 10:45 am

10 Replies

2901 Views

Last post by jeroen
Fri Sep 22, 2023 7:54 am
Cant access Install page to update

Last post by Tyler3cr12 « Thu Sep 21, 2023 10:43 pm
Replies: 16
by Tyler3cr12 » Tue Aug 29, 2023 8:18 pm
1

2
16 Replies

7820 Views

Last post by Tyler3cr12
Thu Sep 21, 2023 10:43 pm
hesk not receiveing emails (gmail workspace account)

Last post by Klemen « Thu Sep 21, 2023 7:57 am
Replies: 7
by anita111 » Sat Sep 09, 2023 5:30 pm

7 Replies

2164 Views

Last post by Klemen
Thu Sep 21, 2023 7:57 am
create Ticket by email with IMAP IDLE ?

Last post by Clarar « Thu Sep 21, 2023 7:26 am
Replies: 4
by raykai » Tue Sep 19, 2017 10:23 am

4 Replies

2132 Views

Last post by Clarar
Thu Sep 21, 2023 7:26 am
attachments code on create ticket

Last post by ianhaneyitdr « Wed Sep 13, 2023 8:28 am

by ianhaneyitdr » Wed Sep 13, 2023 8:28 am

0 Replies

39469 Views

Last post by ianhaneyitdr
Wed Sep 13, 2023 8:28 am
am new to hesk and have a quick question

Last post by ianhaneyitdr « Tue Sep 12, 2023 9:31 pm
Replies: 4
by ianhaneyitdr » Tue Sep 12, 2023 5:17 pm

4 Replies

1878 Views

Last post by ianhaneyitdr
Tue Sep 12, 2023 9:31 pm
replies creating new ticket

Last post by Klemen « Mon Sep 11, 2023 7:50 pm
Replies: 3
by fallout » Mon Sep 11, 2023 6:13 pm

3 Replies

767 Views

Last post by Klemen
Mon Sep 11, 2023 7:50 pm
SMTP works, IMAP doesn't create ticket

Last post by fallout « Sat Sep 09, 2023 10:38 pm
Replies: 6
by fallout » Fri Sep 08, 2023 7:47 pm

6 Replies

1108 Views

Last post by fallout
Sat Sep 09, 2023 10:38 pm
does not capture emails to convert them into tickets

Last post by Klemen « Tue Aug 29, 2023 5:20 am
Replies: 1
by camilogarzon » Tue Aug 29, 2023 12:38 am

1 Replies

440 Views

Last post by Klemen
Tue Aug 29, 2023 5:20 am
Blank white page after changing a setting

Last post by jcarver « Sat Aug 26, 2023 2:21 pm
Replies: 2
by jcarver » Thu Aug 24, 2023 7:00 pm

2 Replies

617 Views

Last post by jcarver
Sat Aug 26, 2023 2:21 pm
Add abbreviation TT to Sequential ID

Last post by Klemen « Fri Aug 25, 2023 4:17 pm
Replies: 1
by nazario » Fri Aug 25, 2023 8:45 am

1 Replies

487 Views

Last post by Klemen
Fri Aug 25, 2023 4:17 pm
How do I insert an email in CC when I close the ticket?

Last post by Klemen « Thu Aug 24, 2023 4:11 pm
Replies: 1
by nazario » Thu Aug 24, 2023 2:36 pm

1 Replies

514 Views

Last post by Klemen
Thu Aug 24, 2023 4:11 pm
View Multiple hesk ticketing systems under a single pane of glass

Last post by Klemen « Thu Aug 17, 2023 7:13 pm
Replies: 1
by jayk » Thu Aug 17, 2023 7:09 pm

1 Replies

481 Views

Last post by Klemen
Thu Aug 17, 2023 7:13 pm
[SOLVED] Trouble Getting Email to work with Exchange Online (Office 365 for Business)

Last post by Klemen « Wed Aug 16, 2023 12:27 pm
Replies: 3
by ranfur8 » Wed Aug 16, 2023 11:52 am

3 Replies

2058 Views

Last post by Klemen
Wed Aug 16, 2023 12:27 pm
how to set up hesk desk for external customers?

Last post by Klemen « Tue Aug 15, 2023 7:04 am
Replies: 1
by min » Tue Aug 15, 2023 5:07 am

1 Replies

510 Views

Last post by Klemen
Tue Aug 15, 2023 7:04 am
Last Team/Staff Login Date/Time

Last post by laffinboy « Mon Aug 07, 2023 8:09 am
Replies: 3
by laffinboy » Sun Aug 06, 2023 9:25 am

3 Replies

1012 Views

Last post by laffinboy
Mon Aug 07, 2023 8:09 am
Disable reply view ticket for specified ticket status or all ticket status.

Last post by Klemen « Thu Aug 03, 2023 9:47 am
Replies: 1
by yogifazar » Thu Aug 03, 2023 12:55 am

1 Replies

368 Views

Last post by Klemen
Thu Aug 03, 2023 9:47 am
when installing first time hesk database is not created

Last post by Klemen « Tue Aug 01, 2023 11:13 am
Replies: 4
by alfonsSF » Wed Oct 28, 2020 8:30 pm

4 Replies

1957 Views

Last post by Klemen
Tue Aug 01, 2023 11:13 am
Showing result of custom form field, that only set visible for staff only to public ticket view.

Last post by yogifazar « Mon Jul 31, 2023 3:49 pm
Replies: 4
by yogifazar » Sun Jul 30, 2023 7:46 am

4 Replies

513 Views

Last post by yogifazar
Mon Jul 31, 2023 3:49 pm
Cannot login after installing Hesk by Installatron

Last post by Klemen « Sun Jul 23, 2023 10:04 am
Replies: 1
by enscomputers » Sun Jul 23, 2023 9:01 am

1 Replies

358 Views

Last post by Klemen
Sun Jul 23, 2023 10:04 am
Invalid Request and other issues after updating to 3.4.3

Last post by steveb « Sat Jul 22, 2023 4:20 pm
Replies: 2
by steveb » Sat Jul 22, 2023 4:51 am

2 Replies

532 Views

Last post by steveb
Sat Jul 22, 2023 4:20 pm
Show error message when a certain number of characters is not matched.

Last post by Accustom « Sat Jul 22, 2023 10:00 am
Replies: 2
by Accustom » Sat Jul 22, 2023 12:06 am

2 Replies

479 Views

Last post by Accustom
Sat Jul 22, 2023 10:00 am
Hesk Help

Last post by Klemen « Thu Jul 20, 2023 9:54 am
Replies: 1
by DJ Houston » Thu Jul 20, 2023 1:39 am

1 Replies

387 Views

Last post by Klemen
Thu Jul 20, 2023 9:54 am
Group by - ticket selection

Last post by Klemen « Thu Jul 20, 2023 9:50 am
Replies: 1
by Squirt8494 » Thu Jul 20, 2023 1:19 am

1 Replies

452 Views

Last post by Klemen
Thu Jul 20, 2023 9:50 am
No IMAP Fetching (O365, OAuth)

Last post by ainarp « Wed Jul 19, 2023 5:44 am
Replies: 8
by nivmore » Thu Dec 29, 2022 10:49 am

8 Replies

1262 Views

Last post by ainarp
Wed Jul 19, 2023 5:44 am
Signature

Last post by Klemen « Mon Jul 17, 2023 5:36 pm
Replies: 4
by aessa » Mon Jul 17, 2023 12:40 pm

4 Replies

950 Views

Last post by Klemen
Mon Jul 17, 2023 5:36 pm
how to change NAME to DEPARTMENT

Last post by Klemen « Sun Jul 16, 2023 3:33 pm
Replies: 1
by aessa » Sun Jul 16, 2023 2:16 pm

1 Replies

585 Views

Last post by Klemen
Sun Jul 16, 2023 3:33 pm
Custom Fields

Last post by Klemen « Thu Jul 13, 2023 12:28 pm
Replies: 1
by Steve-a03 » Thu Jul 13, 2023 7:46 am

1 Replies

457 Views

Last post by Klemen
Thu Jul 13, 2023 12:28 pm
Disabled Resolved Ticket Emails

Last post by teeheiman « Tue Jul 11, 2023 7:42 pm
Replies: 2
by teeheiman » Tue Jul 11, 2023 5:50 pm

2 Replies

422 Views

Last post by teeheiman
Tue Jul 11, 2023 7:42 pm
How can I display the customer's original contact content below when I reply to the customer

Last post by Klemen « Sun Jul 09, 2023 7:43 pm
Replies: 1
by peter » Sun Jul 09, 2023 4:59 pm

1 Replies

400 Views

Last post by Klemen
Sun Jul 09, 2023 7:43 pm
Reorder fields in "ticket list" + missing priority

Last post by Squirt8494 « Fri Jul 07, 2023 5:02 am
Replies: 2
by Squirt8494 » Thu Jul 06, 2023 12:52 am

2 Replies

524 Views

Last post by Squirt8494
Fri Jul 07, 2023 5:02 am
Some new features

Last post by Klemen « Mon Jul 03, 2023 12:57 pm
Replies: 4
by morphisto.zet » Tue Jun 27, 2023 2:25 pm

4 Replies

1617 Views

Last post by Klemen
Mon Jul 03, 2023 12:57 pm
Attachments not working from client side

Last post by ncnmra « Tue Jun 27, 2023 1:59 pm
Replies: 2
by ncnmra » Fri Jun 23, 2023 8:16 pm

2 Replies

478 Views

Last post by ncnmra
Tue Jun 27, 2023 1:59 pm
Help me figure it out

Last post by saha85 « Tue Jun 27, 2023 7:51 am
Replies: 4
by saha85 » Mon Jun 26, 2023 6:06 pm

4 Replies

1066 Views

Last post by saha85
Tue Jun 27, 2023 7:51 am
Email replies absorption into current tickets.

Last post by VidiotsAGL « Mon Jun 26, 2023 6:58 pm
Replies: 5
by VidiotsAGL » Sat Jun 24, 2023 11:07 pm

5 Replies

708 Views

Last post by VidiotsAGL
Mon Jun 26, 2023 6:58 pm
[resolved]remove_ban not working

Last post by Klemen « Mon Jun 26, 2023 10:30 am
Replies: 5
by paschacroute » Fri Sep 04, 2020 9:01 am

5 Replies

951 Views

Last post by Klemen
Mon Jun 26, 2023 10:30 am
Server path change issue

Last post by Klemen « Wed Jun 21, 2023 4:29 pm
Replies: 4
by SimonDA » Tue Jun 20, 2023 5:47 pm

4 Replies

463 Views

Last post by Klemen
Wed Jun 21, 2023 4:29 pm
manage_mfa.php Error

Last post by drzoom « Wed Jun 21, 2023 12:03 pm
Replies: 2
by drzoom » Wed Jun 21, 2023 7:10 am

2 Replies

544 Views

Last post by drzoom
Wed Jun 21, 2023 12:03 pm
Pentation Test Findings

Last post by cpeterson « Tue Jun 20, 2023 2:51 pm
Replies: 2
by cpeterson » Mon Jun 19, 2023 9:04 pm

2 Replies

476 Views

Last post by cpeterson
Tue Jun 20, 2023 2:51 pm

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