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Hesk - helpdesk software

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

150 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30667 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Add abbreviation TT to Sequential ID

Last post by Klemen « Fri Aug 25, 2023 4:17 pm
Replies: 1
by nazario » Fri Aug 25, 2023 8:45 am

1 Replies

468 Views

Last post by Klemen
Fri Aug 25, 2023 4:17 pm
How do I insert an email in CC when I close the ticket?

Last post by Klemen « Thu Aug 24, 2023 4:11 pm
Replies: 1
by nazario » Thu Aug 24, 2023 2:36 pm

1 Replies

497 Views

Last post by Klemen
Thu Aug 24, 2023 4:11 pm
View Multiple hesk ticketing systems under a single pane of glass

Last post by Klemen « Thu Aug 17, 2023 7:13 pm
Replies: 1
by jayk » Thu Aug 17, 2023 7:09 pm

1 Replies

465 Views

Last post by Klemen
Thu Aug 17, 2023 7:13 pm
[SOLVED] Trouble Getting Email to work with Exchange Online (Office 365 for Business)

Last post by Klemen « Wed Aug 16, 2023 12:27 pm
Replies: 3
by ranfur8 » Wed Aug 16, 2023 11:52 am

3 Replies

1971 Views

Last post by Klemen
Wed Aug 16, 2023 12:27 pm
how to set up hesk desk for external customers?

Last post by Klemen « Tue Aug 15, 2023 7:04 am
Replies: 1
by min » Tue Aug 15, 2023 5:07 am

1 Replies

485 Views

Last post by Klemen
Tue Aug 15, 2023 7:04 am
Last Team/Staff Login Date/Time

Last post by laffinboy « Mon Aug 07, 2023 8:09 am
Replies: 3
by laffinboy » Sun Aug 06, 2023 9:25 am

3 Replies

977 Views

Last post by laffinboy
Mon Aug 07, 2023 8:09 am
Disable reply view ticket for specified ticket status or all ticket status.

Last post by Klemen « Thu Aug 03, 2023 9:47 am
Replies: 1
by yogifazar » Thu Aug 03, 2023 12:55 am

1 Replies

351 Views

Last post by Klemen
Thu Aug 03, 2023 9:47 am
when installing first time hesk database is not created

Last post by Klemen « Tue Aug 01, 2023 11:13 am
Replies: 4
by alfonsSF » Wed Oct 28, 2020 8:30 pm

4 Replies

1702 Views

Last post by Klemen
Tue Aug 01, 2023 11:13 am
Showing result of custom form field, that only set visible for staff only to public ticket view.

Last post by yogifazar « Mon Jul 31, 2023 3:49 pm
Replies: 4
by yogifazar » Sun Jul 30, 2023 7:46 am

4 Replies

485 Views

Last post by yogifazar
Mon Jul 31, 2023 3:49 pm
Cannot login after installing Hesk by Installatron

Last post by Klemen « Sun Jul 23, 2023 10:04 am
Replies: 1
by enscomputers » Sun Jul 23, 2023 9:01 am

1 Replies

347 Views

Last post by Klemen
Sun Jul 23, 2023 10:04 am
Invalid Request and other issues after updating to 3.4.3

Last post by steveb « Sat Jul 22, 2023 4:20 pm
Replies: 2
by steveb » Sat Jul 22, 2023 4:51 am

2 Replies

501 Views

Last post by steveb
Sat Jul 22, 2023 4:20 pm
Show error message when a certain number of characters is not matched.

Last post by Accustom « Sat Jul 22, 2023 10:00 am
Replies: 2
by Accustom » Sat Jul 22, 2023 12:06 am

2 Replies

464 Views

Last post by Accustom
Sat Jul 22, 2023 10:00 am
Hesk Help

Last post by Klemen « Thu Jul 20, 2023 9:54 am
Replies: 1
by DJ Houston » Thu Jul 20, 2023 1:39 am

1 Replies

373 Views

Last post by Klemen
Thu Jul 20, 2023 9:54 am
Group by - ticket selection

Last post by Klemen « Thu Jul 20, 2023 9:50 am
Replies: 1
by Squirt8494 » Thu Jul 20, 2023 1:19 am

1 Replies

431 Views

Last post by Klemen
Thu Jul 20, 2023 9:50 am
No IMAP Fetching (O365, OAuth)

Last post by ainarp « Wed Jul 19, 2023 5:44 am
Replies: 8
by nivmore » Thu Dec 29, 2022 10:49 am

8 Replies

1198 Views

Last post by ainarp
Wed Jul 19, 2023 5:44 am
Signature

Last post by Klemen « Mon Jul 17, 2023 5:36 pm
Replies: 4
by aessa » Mon Jul 17, 2023 12:40 pm

4 Replies

921 Views

Last post by Klemen
Mon Jul 17, 2023 5:36 pm
how to change NAME to DEPARTMENT

Last post by Klemen « Sun Jul 16, 2023 3:33 pm
Replies: 1
by aessa » Sun Jul 16, 2023 2:16 pm

1 Replies

574 Views

Last post by Klemen
Sun Jul 16, 2023 3:33 pm
Custom Fields

Last post by Klemen « Thu Jul 13, 2023 12:28 pm
Replies: 1
by Steve-a03 » Thu Jul 13, 2023 7:46 am

1 Replies

409 Views

Last post by Klemen
Thu Jul 13, 2023 12:28 pm
Disabled Resolved Ticket Emails

Last post by teeheiman « Tue Jul 11, 2023 7:42 pm
Replies: 2
by teeheiman » Tue Jul 11, 2023 5:50 pm

2 Replies

404 Views

Last post by teeheiman
Tue Jul 11, 2023 7:42 pm
How can I display the customer's original contact content below when I reply to the customer

Last post by Klemen « Sun Jul 09, 2023 7:43 pm
Replies: 1
by peter » Sun Jul 09, 2023 4:59 pm

1 Replies

388 Views

Last post by Klemen
Sun Jul 09, 2023 7:43 pm
Reorder fields in "ticket list" + missing priority

Last post by Squirt8494 « Fri Jul 07, 2023 5:02 am
Replies: 2
by Squirt8494 » Thu Jul 06, 2023 12:52 am

2 Replies

502 Views

Last post by Squirt8494
Fri Jul 07, 2023 5:02 am
Some new features

Last post by Klemen « Mon Jul 03, 2023 12:57 pm
Replies: 4
by morphisto.zet » Tue Jun 27, 2023 2:25 pm

4 Replies

1575 Views

Last post by Klemen
Mon Jul 03, 2023 12:57 pm
Attachments not working from client side

Last post by ncnmra « Tue Jun 27, 2023 1:59 pm
Replies: 2
by ncnmra » Fri Jun 23, 2023 8:16 pm

2 Replies

460 Views

Last post by ncnmra
Tue Jun 27, 2023 1:59 pm
Help me figure it out

Last post by saha85 « Tue Jun 27, 2023 7:51 am
Replies: 4
by saha85 » Mon Jun 26, 2023 6:06 pm

4 Replies

1042 Views

Last post by saha85
Tue Jun 27, 2023 7:51 am
Email replies absorption into current tickets.

Last post by VidiotsAGL « Mon Jun 26, 2023 6:58 pm
Replies: 5
by VidiotsAGL » Sat Jun 24, 2023 11:07 pm

5 Replies

665 Views

Last post by VidiotsAGL
Mon Jun 26, 2023 6:58 pm
[resolved]remove_ban not working

Last post by Klemen « Mon Jun 26, 2023 10:30 am
Replies: 5
by paschacroute » Fri Sep 04, 2020 9:01 am

5 Replies

904 Views

Last post by Klemen
Mon Jun 26, 2023 10:30 am
Server path change issue

Last post by Klemen « Wed Jun 21, 2023 4:29 pm
Replies: 4
by SimonDA » Tue Jun 20, 2023 5:47 pm

4 Replies

434 Views

Last post by Klemen
Wed Jun 21, 2023 4:29 pm
manage_mfa.php Error

Last post by drzoom « Wed Jun 21, 2023 12:03 pm
Replies: 2
by drzoom » Wed Jun 21, 2023 7:10 am

2 Replies

523 Views

Last post by drzoom
Wed Jun 21, 2023 12:03 pm
Pentation Test Findings

Last post by cpeterson « Tue Jun 20, 2023 2:51 pm
Replies: 2
by cpeterson » Mon Jun 19, 2023 9:04 pm

2 Replies

459 Views

Last post by cpeterson
Tue Jun 20, 2023 2:51 pm
Changing the header

Last post by charsen « Sat Jun 17, 2023 11:12 am
Replies: 3
by charsen » Sat Jun 17, 2023 8:59 am

3 Replies

562 Views

Last post by charsen
Sat Jun 17, 2023 11:12 am
hes_online - table

Last post by Klemen « Fri Jun 16, 2023 6:52 pm
Replies: 1
by morphisto.zet » Fri Jun 16, 2023 11:57 am

1 Replies

890 Views

Last post by Klemen
Fri Jun 16, 2023 6:52 pm
How to change Agent - Routing

Last post by Klemen « Sun Jun 11, 2023 4:03 pm
Replies: 1
by slutter » Fri Jun 09, 2023 10:15 pm

1 Replies

375 Views

Last post by Klemen
Sun Jun 11, 2023 4:03 pm
Database connection failed: At Step 3

Last post by Klemen « Fri Jun 09, 2023 1:52 pm
Replies: 3
by owentech » Thu Jun 01, 2023 9:21 pm

3 Replies

487 Views

Last post by Klemen
Fri Jun 09, 2023 1:52 pm
Previous post populated when loading the ticket

Last post by plc « Thu Jun 08, 2023 4:04 pm
Replies: 26
by plc » Wed May 03, 2023 6:39 pm
1

2
26 Replies

8857 Views

Last post by plc
Thu Jun 08, 2023 4:04 pm
Office365 OAuth Verification Won't Work

Last post by Klemen « Mon Jun 05, 2023 5:22 pm
Replies: 5
by jfriedman » Mon Jun 05, 2023 1:55 am

5 Replies

683 Views

Last post by Klemen
Mon Jun 05, 2023 5:22 pm
Right to left in ticket

Last post by Klemen « Mon Jun 05, 2023 11:33 am
Replies: 6
by ra2020sh » Tue May 30, 2023 3:08 pm

6 Replies

665 Views

Last post by Klemen
Mon Jun 05, 2023 11:33 am
Differences in language, send email, footer

Last post by ra2020sh « Sun Jun 04, 2023 3:36 pm
Replies: 8
by mr.root » Sun Sep 14, 2008 10:10 pm

8 Replies

2092 Views

Last post by ra2020sh
Sun Jun 04, 2023 3:36 pm
upgrade from hesk 3.1.2 to 3.2.2

Last post by Klemen « Wed May 31, 2023 12:19 pm
Replies: 1
by waltergarcia » Wed May 31, 2023 10:22 am

1 Replies

366 Views

Last post by Klemen
Wed May 31, 2023 12:19 pm
Want some modification in my Hesk Helpdesk

Last post by Klemen « Wed May 31, 2023 12:16 pm
Replies: 1
by ithelpdesk.hsvp » Wed May 31, 2023 9:13 am

1 Replies

436 Views

Last post by Klemen
Wed May 31, 2023 12:16 pm
Email after Replay

Last post by Klemen « Wed May 31, 2023 12:15 pm
Replies: 1
by ra2020sh » Tue May 30, 2023 3:11 pm

1 Replies

428 Views

Last post by Klemen
Wed May 31, 2023 12:15 pm
Can not login to hesk

Last post by saru7668 « Sun May 28, 2023 4:14 am
Replies: 2
by saru7668 » Thu May 25, 2023 7:23 am

2 Replies

500 Views

Last post by saru7668
Sun May 28, 2023 4:14 am
Page Not Found error after install

Last post by Klemen « Thu May 25, 2023 5:36 am
Replies: 5
by Vako » Wed May 24, 2023 2:54 am

5 Replies

849 Views

Last post by Klemen
Thu May 25, 2023 5:36 am
Could not start TLS connection encryption protocol

Last post by Klemen « Tue May 23, 2023 5:45 pm
Replies: 4
by Dookster » Sun May 21, 2023 5:21 pm

4 Replies

671 Views

Last post by Klemen
Tue May 23, 2023 5:45 pm
Additional Emails

Last post by kevin_Webbers « Thu May 18, 2023 4:18 pm
Replies: 2
by kevin_Webbers » Wed May 17, 2023 12:36 pm

2 Replies

643 Views

Last post by kevin_Webbers
Thu May 18, 2023 4:18 pm
Deprecated: Creation of dynamic property

Last post by krolli « Wed May 17, 2023 3:08 pm
Replies: 2
by krolli » Tue May 16, 2023 1:29 pm

2 Replies

697 Views

Last post by krolli
Wed May 17, 2023 3:08 pm
Want some modification in my Hesk Helpdesk

Last post by Klemen « Fri May 12, 2023 7:19 pm
Replies: 1
by ithelpdesk.hsvp » Fri May 12, 2023 8:58 am

1 Replies

496 Views

Last post by Klemen
Fri May 12, 2023 7:19 pm
Uncaught TypeError: count()

Last post by Klemen « Fri May 12, 2023 5:52 am
Replies: 1
by krolli » Thu May 11, 2023 9:30 pm

1 Replies

595 Views

Last post by Klemen
Fri May 12, 2023 5:52 am
Mysql error updating from 3.2.3 to 3.4.3

Last post by Klemen « Thu May 11, 2023 9:05 am
Replies: 13
by drzoom » Tue Apr 25, 2023 11:27 am

13 Replies

1164 Views

Last post by Klemen
Thu May 11, 2023 9:05 am
Notifcations Through WhatsApp

Last post by Klemen « Mon May 08, 2023 12:29 pm
Replies: 1
by Rocky » Mon May 08, 2023 2:34 am

1 Replies

454 Views

Last post by Klemen
Mon May 08, 2023 12:29 pm
Hesk giving errors after PHP upgrade

Last post by Klemen « Mon May 08, 2023 12:28 pm
Replies: 3
by jfha73 » Sat May 06, 2023 9:00 pm

3 Replies

1152 Views

Last post by Klemen
Mon May 08, 2023 12:28 pm

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